Returns & Exchanges

At Uponide, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our goal is to ensure your shopping experience is as seamless and stylish as our collections.

1

Initiate Your Request

Log into your Uponide account and select the items you wish to return from your order history to generate a return authorization.

2

Package Your Items

Securely place the unworn garments with original tags attached into the shipping box, ensuring you include the provided packing slip.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing